This final
rule addresses various requirements applicable to Navigators and non-Navigator
assistance personnel in Federally-funded Exchanges, including state partnership
exchanges, and to non-Navigator assistance personnel in State Exchanges that
are funded through federal Exchange Establishment grants. Navigators and similar in-person assisters will provide unbiased
information to consumers about health insurance, the new Health Insurance
Marketplaces, qualified health plans, and public programs including Medicaid
and the Children’s Health Insurance Program.
In addition to
Navigators, Marketplace consumers will have access to assistance through
services such as a call center, where consumers can receive help with the
eligibility and enrollment process. The call center will also provide referrals
to the appropriate state or federal agencies, or other assistance programs
including in-person assistance personnel, certified application counselors, and
agents and brokers. The final rule also outlines the standards for certified
application counselors, including training, qualifications, and requirements to
ensure that they provide quality, sound, consumer-protective assistance.
Currently 26
states have elected not to set up their own exchanges and will be under the federal
exchange program. Seven other states
have agreed to partner with the federal government to set up their
exchanges. The published rule will apply
to all federal exchanges and federal/state partner exchange. The 17 states plus the District of Columbia
which have established their own exchanges have the option of using these
regulations as guidance for their own exchanges.
For more
information please utilize the temporary link below:
This
will be published in the federal register on July 17, 2013. At that time you
can obtain a final link to the rule.
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