Success with ADRs

All of us feel bombarded by Additional Document Requests (ADR) for our Medicare Administrative Contractors (MACs) or other Medical Record Request from other program reviewers.  CGS which is the MAC for 15 states has developed a new tool to help providers succeed with Medicare Records Request.  They have come up with an acronym that spells success.  Their key words are Success, Understand, Contact, Coordinate, Expect, Submit, and Send (SUCCESS).

This would be a great tool for all home health agencies and hospices to utilize to help them respond to ADRs and other medical record request.  It actually gives you the Program that is requesting the documents (CERT, ADR, RA, or ZPIC) and the timeline to submit records.  Some of the addresses are incorrect if you are not served by the CGS MAC, but this report gives you great information.

For more information please uses the following link:

http://www.cgsmedicare.com/hhh/education/materials/pdf/Success_MR_Requests.pdf